Terms & Conditions
1. About These Terms
These terms and conditions apply to all aesthetic and skincare services provided by Advanced Aesthetics Newcastle. By booking an appointment, you agree to these terms.
These terms help protect both you and us, ensuring clear expectations and professional service delivery.
2. Booking and Confirmation
Bookings are automatically confirmed upon completion, but we reserve the right to decline any booking that doesn't fit our policies.
A fixed booking fee is required for each appointment and must be paid before your appointment date.
All clients must complete a consultation form before their appointment. This is essential for your safety and to ensure the best treatment outcomes.
3. Payment Terms
Payment must be made in full before your appointment begins.
We accept cash, card, and bank transfer payments.
All prices are quoted in British Pounds (GBP) and are subject to change without notice.
4. Cancellation and Rescheduling
We require at least 24 hours notice for any cancellations or rescheduling requests.
Cancellations or rescheduling requests made with less than 24 hours notice may result in forfeiture of your booking fee.
To cancel or reschedule, please contact us as soon as possible through your preferred communication method.
5. Refund Policy
No refunds will be provided for completed services.
If you are unsatisfied with your treatment, please speak to us immediately so we can address any concerns.
Refunds may be considered in exceptional circumstances at our sole discretion.
6. Health and Safety Requirements
For the safety and comfort of all clients, children are not permitted in the treatment area.
We do not provide services to clients under 18 years of age.
Clients who appear to be under the influence of alcohol or drugs will not be treated, and appointments will be cancelled without refund.
You must disclose any relevant medical conditions, medications, or allergies during your consultation.
7. Data Protection and Privacy
We collect and store your personal information solely for booking and treatment purposes.
Your data will not be shared with third parties without your explicit consent.
We are committed to protecting your privacy in accordance with UK data protection laws.
You have the right to request access to, correction of, or deletion of your personal data.
8. Treatment Responsibilities
You must provide accurate and complete information during your consultation.
Follow all pre and post-treatment care instructions provided.
Inform us immediately if you experience any adverse reactions or concerns following your treatment.
We reserve the right to refuse treatment if we believe it may not be suitable for you.
9. Limitation of Liability
While we take every precaution to ensure safe and effective treatments, individual results may vary.
We cannot guarantee specific outcomes from any treatment.
Our liability is limited to the cost of the treatment provided.
These terms are governed by the laws of England and Wales.